Villa & House products are crafted using natural materials and heritage techniques. Products may have natural variations such as knots or graining, and may exhibit characteristic signs of an artist’s hand. We consider these the proud hallmarks of natural materials and of hand-craftsmanship which contribute to the uniqueness and beauty of our pieces.

Our items come from different producers in different countries, so all colors may not match across lines: for example, the shade of white in one collection may be creamier or brighter than the shade of white in another collection. Additionally, we continuously improve the design, make, and finish of our products. Therefore, items from different production runs may vary slightly.

To match a previously ordered piece, please review the product images on our website and confirm that dimensions and other specifications have not changed. You may also contact customer service to inquire whether more pieces from the same lot as previously ordered are available.

We try very hard to supply tools that help customers envision products as they will appear in your home. However, photographs are approximations and colors vary on different monitors and printers.