Skip to main content

Product Care

Product Demonstration Tutorials


Craftsmenship


Villa & House crafts its products using natural materials and traditional techniques, embracing the inherent characteristics like knots, and graining as proud indicators of handmade quality, enhancing the uniqueness and beauty of each piece.


We consistently refine design, construction, and finishing processes, resulting in slight variations between items from different production lots. Please contact our client relation team to check for availability from the same production lot as your previous order.

 

Care & Cleaning


At Villa & House, our craftsmen use a diverse range of materials and finishes to create our pieces. To ensure your furniture maintains its beauty and functionality for years to come, consider the following care recommendations:

 

General Care:

• Avoid placing furniture in areas with extreme temperature and humidity variations to prevent wood from cracking due to moisture absorption and release.
• Keep furniture away from direct ventilation to prevent moisture fluctuations and cracking.
• Prevent exposure to strong sunlight to avoid discoloration in finishes.
• Refrain from writing directly on the furniture surface to avoid indentation marks.
• Immediately address spills to prevent warping or bubbling, and use coasters to avoid moisture rings.
• Avoid placing hot objects directly on surfaces to prevent damage to the finish.


Wood & Lacquer:

• Please clean using a duster, microfiber cloth, or a damp microfiber cloth with water. Alternatively, you can use any ammonia-free glass cleaner. We highly recommend the Sprayway glass cleaner brand. Please note that glass cleaners containing ammonia, such as Windex, may cause discoloration.


Marble:

• Marble, being a soft stone, is prone to etching. Etching occurs when acidic liquids like coffee, citrus, wine, juice, alcohol, or water (depending on their acidity and temperature) come into contact with the marble, causing physical damage to the stone.
• For cleaning, we recommend using Weiman's Stone Cleaner along with a microfiber cloth.
• It's crucial to promptly wipe off any spills to prevent staining.


Grasscloth & Heavy Lacquered Linen:

• Regularly dust grasscloth furniture to prevent accumulations. Use a duster, damp microfiber cloth, or an ammonia-free glass cleaner for cleaning.

• Address spills by dabbing them dry with a soft paper towel or sponge.
• Remove light stains with a soft brush and soap and water, drying the piece immediately after cleaning.

• Tough stains may require the use of a damp Magic Eraser.
• Avoid direct contact with heat, as it could damage the surface and compromise the adhesive underneath.

 

Rattan:

• Dust frequently with a dry cloth to preserve the look of natural and lacquered rattan.

 

Glass:

• Clean mirrored pieces using an ammonia-free glass cleaner and avoid using rough scrubbing materials to prevent scratches.

 

Leather:

• Villa & House utilizes chrome-tanned leather, providing a water-repellent finish that enhances the material's natural durability. This makes the furniture suitable for various settings. 

• To maintain the pristine condition of your leather items, it's recommended to gently clean them with a dry cloth on a weekly basis. You can use an ammonia-free glass cleaner with a microfiber cloth for dusting and cleaning your leather products. Alternatively, Weiman’s Leather Cleaner Wipes are also suitable for this purpose.

• For mild stains on your leather, mix soap with warm water and use a soft, damp cloth for gentle application. Gently dab the material, avoiding excessive moisture or vigorous scrubbing. For consistent results, clean the entire surface evenly rather than spot cleaning. Allow the leather to air dry naturally without using a hair dryer or heat source.

•Exercise caution with products such as saddle soap, cleaning solvents, oils, furniture polishes, varnishes, abrasive cleaners, detergents, or ammonia on leather, as they can compromise the finish. If the stain persists even after delicate wiping and allowing the liquid to dissipate, consulting a professional cleaner may be advisable.

 

Hair-On-Hide: 

• Natural variations are inherent in each hair-on-hide item, as they exhibit unique characteristics acquired throughout the lifespan of the animal. Our hair-on-hide product encompasses a wide range of accepted variances.

• Dust your hair-on-hide item frequently using any duster, a dry or damp microfiber cloth, or an ammonia-free glass cleaner.

 

Liquid Spills: 

• Quickly soak up the excess liquid using a sponge or paper towel to prevent staining.
• For spills like coffee, tea, or wine, which can potentially cause permanent staining, use a damp neutral-colored towel. If it's not a water spill, add a small amount of mild soap to the damp towel and gently rub the affected area with pressure in any direction.
• Use a fine-tooth comb to brush the material back into its original position.

 

Levels of Protection: 

• Glass tops are available to perfectly fit our hair-on-hide pieces, providing an additional layer of protection against dust and potential stains or spills.
• Given the natural nature of our hair-on-hide finish, it is advisable to position the furniture away from direct sunlight to prevent fading or UV damage.

 

Proposition 65  
• In adherence to California state regulations, a Proposition 65 sticker is included in the top drawer of our products. Further details can be found here. For any inquiries or concerns, please contact Claims@VandH.com.

 

Following these care instructions will preserve the beauty and longevity of your Villa & House furniture pieces.